DM Africa keynote: how engagement drives loyalty and subscriptions

Audience engagement is critical to building a loyal base of paying subscribers, says leading subscription and digital marketing consultant Jocelyn Cripps.

How Axel Springer’s WELT avoids ‘glitter pony’ innovation

“Innovation is not an event. It’s not a lab. It’s not the perfect day once a year. It’s something that’s happening 365 throughout your organisation and it’s a really hard process,” says Niddal Salah-Eldin, Director of Digital Innovation at WELT.

Indian publishers aim to improve workflows between operations

Editors and publishers came together during the WAN-IFRA India 2018 Conference in Hyderabad to discuss if the gap between business and editorial functions of a news media organisation needs to be bridged.

An inside look at The New York Times’ data strategy

The New York Times’ digital subscriber base has experienced impressive growth in recent years. So how is the publisher harnessing its user data to improve conversion and retention? Where is data having the biggest impact? And how did the legacy organisation succeed in cultivating its data culture? Aram Chekijian, VP of Customer Data & Insights, has some answers.

Kinzen: Mark Little’s version of personalisation with a purpose

“How do you align your journalism with an individual and reward their attention? Not an audience collectively, but that individual. That is the moon landing we are all pursuing.”

Women in News: old boy’s club culture prevails even when parity is reached

Lessons from a major new study on South African media houses shows that even when women and men are equal, in numbers, inequity and sexism remain. Author Glenda Daniels reports.

#TruthNeverDies: Join global campaign to end impunity for crimes against journalists

Some chilling statistics as we prepare for November 2, the International Day to End Impunity for Crimes against Journalists. Every four days, a journalist is murdered, often because he or she denounced corruption, trafficking, political wrongdoing or human rights abuses. Those responsible often go unpunished.

How Stuff works: Interview with CEO Sinead Boucher

Sinead Boucher is making Stuff happen at Fairfax New Zealand, a subsidiary of Australia’s Fairfax Media Limited. Fairfax New Zealand officially assumed the name of its highly popular news site on 1 February 2018.

A New Level of Audacity for Impunity and Journalist Murders

It may be business as usual for those who seek to silence journalists, intimidate the media, or discredit our public information role, but recent weeks have seen an entirely new level of contempt for a profession desperately seeking assistance in the fight against global impunity.

Media Innovation Labs: In search of what media and news can become

Ana Cecília Bisso Nunes researches media innovation labs at the Pontifical Catholic University of Rio Grande do Sul (PUCRS), in Brazil, and University of Beira Interior (UBI), in Portugal. Initial results show different types of media labs within the regions researched, as well as a diversity of projects, which go from digital tools and new narratives to broader journalistic topics, while fostering innovation media culture.