Smart Data – Report 3: Sustain relationships by improving customer experience

The third in a series of reports about using data-collection and analysis technology to maintain and maximize the long-term value of customer relationships.

Report: The 6 Pillars of Growth – Driving Digital Revenues

This report discusses in detail the six key pillars that publishers must get right to ensure a successful digital media operation. Includes case studies.

Report: Truth & Trust in the Media – An Asian perspective

Findings from Keep It Real: Truth & Trust in the Media, an event jointly organised in Singapore, on 19-20 June 2017, by The Straits Times and WAN-IFRA.

Report: World Press Trends 2017

The definitive guide to the global news media industry in numbers, trends and changes.

Report: High-Value Print Production

This World Printers Forum Report is based on recent surveys of printers and suppliers of equipment and materials around the world.

Report: World News Publishers Outlook 2017

The results of the 7th annual survey by the Innovation Research Group and WAN-IFRA, which drew responses from nearly 250 executives in 68 countries across six continents.

Report: Reality check – making money with Facebook

This report is all about rethinking your relationship with Facebook: is it a distribution platform or a marketing platform? Or perhaps even an e-commerce partner?

Report: Supporting the media – State measures around the world

A comprehensive effort at an outlook on the different ways the news media is supported by the public sector the world over.

Smart Data – Report 2: Building valuable relationships

The second in a series of reports about using data-collection and analysis technology to maintain and maximize the long-term value of customer relationships.

Innovation in News Media World Report 2017

The 19th annual survey by Innovation Media Consulting Group for the World Association of News Publishers (WAN-IFRA) is available.